management
We find the best tenants.
We subscribe to the leading internet portals and have an integrated software solution that allows your ad to be uploaded and live within the hour. We can receive and process applications directly from these portals and filter out any unsuitable tenants. We know where to find your next tenants and are experienced at determining who the property will best suit to ensure the best chance of long term tenures.
Collect rent and manage any arrears.
To ensure a stable cash flow for your investment, it is important that a proactive role is taken to rent collection. While some managers are happy to sit back and hope everyone pays their rent, we take a more pro-active approach which has proven to deliver a far superior result for our investors. We Direct Debit payments straight from the tenant’s account which ensures rents are never forgotten and any missed payments are able to be chased up and remedied immediately. Our owners love the reliability and our tenants appreciate the convenience. We even employ credit card facilities so there’s never any excuse for a late water bill or rent payment.
Tenant orientation and service connections.
If you treat tenants with respect, we find a more cooperative and productive relationship is formed. That’s why we go that extra mile to make sure they’re happy and settled in well to their new home. We provide an orientation and introduction to the property and even help them with any service connections such as phone, power, Foxtel and internet services so they feel right at home from the very first day.
detail but important
We look after all aspects of maintenance at your property.
Every time your tenant reports a maintenance problem it is addressed promptly. We are conscious not to unnecessarily trouble you with incidental matters, however you will be advised if deemed necessary or should a cost need to be incurred.
We inspect your property to ensure that it is being properly maintained
Our company has a system of property inspections second-to-none. We guarantee an internal inspection of your property within the first 90 days of each tenancy (followed immediately with a written report and photos of our findings). After that we will inspect the property, up to 4 times every 12 months and provide you with a written report and photos after each inspection.
We can pay all outgoings on your behalf
For your convenience, we can attend to the payment of water rates, council rates, strata levies, insurance premiums and maintenance costs to list a few. Having us pay your bills from your rent monies from time to time (such as rates) allows you to keep the accounting of all expenses in the same place and produced in the end of financial year expense report for your accountant.